As a business owner, your reputation is your most valuable asset. You work hard to build it up with your customers and your community, and you wouldn’t likely think of trusting it to just anybody. With the increasing popularity of online reviews, Main Street business owners are finding that their hard-earned reputation is now at risk. This is due to unfounded negative reviews being posted about their Business by anonymous Internet users.
In order to make sure that your business is being represented in the most positive, accurate way possible, we reach out directly to your customers and talk to them about their actual experiences with your business. We gather this information in a variety of ways, via phone, e-mail, web-based portals, and comment cards, as well as an automated voicemail system that lets your customers leave a recorded message of their own.
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